Shipping Policy

KuMa is a brand of IndiRoots Global Agro LLP (GSTIN 36AALFI6900L1Z2, FSSAI Lic. No. 13625999000759). This policy explains how and when we deliver your order.

Where we deliver

We deliver across India.

Delivery times

  • Hyderabad pincodes: 1–2 days from dispatch.
  • Rest of India: 3–5 days from dispatch.

Orders are usually dispatched within 1 business day. Remote locations, public holidays or courier delays can occasionally add time; we will keep you updated if this happens.

Shipping charges

Delivering toDelivery fee
Hyderabad pincodes₹60 flat
Rest of India₹149 flat

The exact delivery fee is always shown at checkout before you pay.

Tracking your order

Once your order is dispatched, we send the tracking details by email or WhatsApp.

Damaged or missing items

If your package arrives damaged or something is missing, message us within 48 hours of delivery with your order number and a photo, and we will replace the item or refund you.

Contact us

Email: support@irgagro.com
Phone / WhatsApp: +91 81478 99500